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Client Testimonials

We we're very pleased with the quality and timely delivery of our cremation urn, and would highly recommend UrnOutle.com to anyone!"
   - Peter Martin, CT

"We were in a hurry to receive our cremation urn and were very impressed with the cost, quality and delivery time."
   - Betsy Switzer, Mass


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Frequently Asked Questions - the #1 online urn website

If the following FAQs do not answer a question you may have, please feel free to contact us at your convenience.

 

What is a Keepsafe Urn?
Keepsafe urns are made to hold a small portion of the cremated remains and serve as a memento.

Is there a separate cost for shipping?
No, shipping is included free of charge.

What type of wood urns do you carry?
We carry three different wood urns.

  • Mason - Cherry

  • Bradbury - Pean

  • Savior - Oak

Can extra life symbols be purchased?
Yes, you can purchase extra Life Symbols as required. One Life Symbol is free of charge with your order.

Will life symbols work with all urns?
No, life symbols will only work with horizontal/vertical metal urns and wood urns.

What is your shipping policy?
Shipping is included free of charge within the 48 contiguous states excluding Alaska, Hawaii, and the US Virgin Islands.

How do you handle returns?
In order to ensure the best possible return service, customer must notify us prior to any returns to obtain proper return instructions. Compliance with this policy will prevent delays and additional shipping charges.

 

Payment Policy:
Urnoutlet.com accepts most major credit cards. Please be sure to provide correct information as incorrect information may lead to delays in processing your order.

Shipping Policy:
Prices listed include free ground shipping within the 48 contiguous states. Additional charges may be incurred for shipping that extends outside "Free Delivery" area or if special requirements are necessary.

Return Policy:
In order to ensure the best possible return service, customer must contact us prior to any returns to obtain proper return instructions.

 

Errors on Urnoutlet.com:
Prices and availability of items are subject to change without notice. Errors found on Urnoutlet.com will be corrected when discovered and we reserve the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been placed and processed.


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Address: 511 Brook Street, Rocky Hill, CT 06067 | Telephone: (860) 416-1885 | Fax: (860) 529-5299 | Email: urnoutlet@aol.com

 

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